BBX Technologies, LLC

BBX Technologies offers a combination of technical expertise and superior product knowledge to identify your current needs and to recommend a solution for your communication system.

Professional Services:   BBX Technologies specializes in custom engineering, professional services and designing a total solution for your business. We'll spend the time to fully assess your business needs and then recommend a fully built-out customized solution.

• A well-planned and executed installation is essential to gaining maximum benefit from today's telecommunication technology
• Installation Survey - Prior to installation we will provide an evaluation to determine your schedule, configuration needs, and necessary resources required for a successful installation with minimal downtime and cost to you.
• Project Management – A project manager is assigned to your account to ensure proper work flow, requirements and specifications for a successful installation.

Service/maintenance - We fully service and maintain our installations and training. For the first 30 days after the initial cut-over, There are no charges for service/maintenance and changes to the system to better fit your requirements.

BBX Technologies offers a wide range of maintenance and support plans to work with every business environment.

• Help Desk and technical support
• On-line remote maintenance
• Emergency service
• Peace of mind maintenance agreements
• Move-Add-Changes (MAC) plans

• A well-planned and executed installation is essential to gaining maximum benefit from today's telecommunication technology
• Operator Training: One-on-one training for the operator who handles a large percentage of your calls to ensure that he/she is fully comfortable with the console and can utilize its features quickly and efficiently
• Users: Provided in a group setting on site. Customized training is available
• Contact Center Training: Contact Center agents and Contact Center supervisors with monitoring and reporting training