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Vuesion Unified Communications



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Vuesion Unified Communications

The Vuesion Media Server delivers a total solution for the enterprise applications. The Vuesion single-platform design encompasses a complete Call Center solution, integrated with a powerful Unified Messaging voice processor and voice logger/recorder. This cost-effective approach yields highly integrated software modules, lower maintenance, and a scalable installation. Customers have the option to add software modules and licenses as they go and as their business environment dictates.

Voice Messaging
Entry and Advanced voice mail systems
Unified Messaging
FAX Messaging

Computer Telephony & CTI
PC based attendant console software & Soft IP phone
Call Accounting, Call Reports, Screen pops & TAPI

Call Center & ACD
Entry level and advanced ACD / Call Center software
Skills based routing, call announcements, software wallboard
CRM/database integration, smart routing
Call back number queuing


Voice Call Recorder
Station side, trunk side and IP recording
Quality assurance recording
Automatic, scheduled, random and on-demand recording


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