Solutions by Avaya

Avaya

Customers can raise productivity, improve efficiencies, and enrich customer service with Avaya IP Office and Aura. Help them connect their employees, partners and suppliers in new ways with enterprise communications solutions.

Simple, powerful communications capabilities

Avaya delivers Intelligent communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide,including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.

Avaya IP Office


Avaya IP Office is a highly modular IP telephone system designed to meet the needs of home offices, standalone businesses, and networked branch and head offices for small and medium enterprises. The award-winning IP Office gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications.

IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service.

Benefits

  • Lower mobile phone and long-distance bills
    Avaya IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.
  • Seamlessly connect multiple locations
    Avaya IP Office supports up to 384 users on a single site; in networked environment (up to 32 sites, a total of 1000 users). Share messaging, receptionists, the office directory and much more. Plus, save money by eliminating site-to-site calling costs.
  • Eliminate conference calling fees
    Avaya IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.
  • Easily move or add phones
    Simply plug in the new phone and power it on. IP Office automatically reads the IP address of the device. Once it is set-up, you can move a device from extension to extension, even to another location (e.g., a home office), without having to “re-administer”.
  • Built-in resiliency
    For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.
  • Centralized administration
    IP Office enables remote management and administration from a central location, allowing you to manage all systems from a single browser-based interface. Plus, with advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.
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Leveraging on the strategic partnership as an Avaya DevConnect Gold partner, and having Vuesion DevConnect tested on the Avaya IP Office, BBX Technologies assures successful deployments with precise design, staging, implementation, end-user training, maintenance, and professional services.